In 2023, artificial intelligence chatbots dominated the news. According to one tech industry insider, the next wave of AI will be far more engaging and human-like.
Few people had heard of Chat GPT, Bard, and Llama — artificial intelligence (AI) chatbots that promised to make the world a lot more productive but would undoubtedly put millions of humans out of work — less than a year ago.
Since then, these AI helpers have assisted people all over the world in creating material that would take humans many more hours to create on their own. The massive layoffs that were threatened have not occurred, at least not yet.
Over the last year, dozens of alternatives have emerged, with some specialized in app coding, video and visual content production, or music composition.
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Chatbots assist millions of people, however, they are still restricted.
Despite the remarkable capacity of the so-called huge language models that these chatbots are based on, opponents claim they are plagiarizing the internet to create content that is often boring, has factual inaccuracies, or demonstrates political or racial bias.
Elon Musk, the creator of Tesla, attempted to address this last month with the beta launch of his AI assistant. Grok, as it’s called, is marketed as a chatbot with “a sense of humor” and a “rebellious streak,” but it’s also been accused of political prejudice.
As the AI market becomes increasingly competitive, with tens of billions of dollars spent globally, IT industry leaders forecast where the technology will go next.
Mustafa Suleyman, co-founder of Google DeepMind, believes that the future of AI assistants will be their increased capacity to communicate with people.
“The third wave will be the interactive phase,” Suleyman said in September to MIT Technology Review. “That’s why I’ve long predicted that conversation will be the future interface.” You’re going to talk to your AI instead of just clicking buttons and typing.”
AI is becoming less artificial.
Humans will be able to have more in-depth conversations with their AI chatbots thanks to interactive AI. Whereas Amazon’s Alexa responds to basic orders, the next generation of AI technologies will be able to answer in a more human-like manner.
Suleyman said that they will be able to make choices on their own, so customers may offer their helper “a general, high-level goal, and it will use all the tools it has to act on that.”
To fulfill the user’s purpose, interactive AI will communicate with other people and chatbots.
The technology will also adapt to user preferences and learn from user feedback, allowing computers to operate and think more like humans.
Companies will be able to improve customer service by helping consumers through troubleshooting processes using Interactive AI.
By providing individualized communication based on a customer’s particular needs, the technology will also aid in sales, marketing, and lead development.
What are the benefits of Interactive Artificial Intelligence?
According to industry analysts, Interactive AI will generate more creative and original content.
Interactive AI will be able to take on more sophisticated, time-consuming activities that need contact with other humans, websites, and chatbots, and will be able to report back to the user on progress or outcomes frequently.
Because interactive AI can handle more advanced user feedback, it may also prevent hazardous or inappropriate content from being created or ensure complicated tasks are completed exactly as intended.
When will Interactive AI become a reality?
Several companies are already pushing the boundaries of interactive technology. Suleyman’s chatbot, Pi AI, foreshadows Interactive AI. It is billed as “your personal AI,” and it is intended to be used for brainstorming, planning, and learning, as well as simply venting.
Character.ai is another early form of Interactive AI that allows users to engage with numerous AI assistant characters whose “personalities” have been developed by other users. Many of the characters are made up or based on real people. The portal claims to exist to facilitate talks and provide guidance.
While Suleyman believes Interactive AI will be there in 2024, some industry experts believe full interactivity with chatbots will be several years away.
AI is expanding faster than any other technology.
AI, according to Microsoft founder Bill Gates, is going to “supercharge the innovation pipeline” as more people adopt the technology.
In a year-end blog post, he predicted that high-income nations, such as the United States, will see substantial levels of AI use by the general public within 18 to 24 months.
He expected that African countries would begin to adopt AI at a comparable level within three years.
“That’s still a gap, but it’s much shorter than the lag times we’ve seen with other innovations,” Gates stated in an email.
However, such AI projections feed into fears that the technology could swiftly replace millions of white-collar occupations that have been mostly spared by the computer revolution over the last 30 years.
While the impact on employment has been limited thus far, some tech experts believe it is just a matter of time until AI replaces creative, financial, legal, and medical positions.
Some tech researchers have cautioned about the development of AI-generated deepfake videos and other disinformation ahead of the US presidential election in November, among other bad forecasts for AI in 2024.
Some analysts have cautioned that the election might be the first “deepfake election” since many voters would be unable to tell what is real and what is not.